Feedback and contact data

In case of any problems with the website accessibility, please contact the Student Service Centre: dostepnosc@us.edu.pl. You can also contact the Student Service Centre by calling 32 359 1910. In the same way, you can submit requests for sharing inaccessible information and lodge complaints against the lack of accessibility. Everyone has the right to request digital accessibility of the website, mobile app or any of their elements. You can also request sharing information through an alternative access method, e.g. by reading a digitally inaccessible document, describing film content without audio description, etc. The request should contain the data of the person submitting the request, specification of the website or mobile app and method of contact.

If the person making the request reports the need to obtain information through an alternative access method, they should also determine the convenient method of presenting such information. A public entity should fulfil the request immediately, not later than within 7 days from the date of submitting the request. Should it not be possible to comply with the deadline, the public entity should inform the person making the request about it as soon as possible, whereby the new deadline cannot be later than 2 months from the date of submitting the request. Should it not be possible to provide digital accessibility, the public entity may offer an alternative method of access to information. In the case when the public entity refuses to implement a request to ensure accessibility or an alternative way of access to information, the requestor may submit a complaint concerning the failure to ensure digital accessibility of a website or a mobile app, or of an element of a website or a mobile app. Having exhausted all of the above methods, one may file an application with the Polish Commissioner for Human Rights.